Louise
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Recent activity by Louise-
How to apply for an Choice Bank Axis Card?
The Choice Bank Axis Card is exclusive to existing Choice Bank Axis clients only. Please contact your Choice Bank Axis Card relationship manager to learn more and begin an application.
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Why am I not receiving the verification email
If you're not receiving the verification email, it could be due to several reasons:Network Traffic: Sometimes, due to network congestion, emails might be delayed. Please wait for at least 30 minute...
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What is a pending transaction?
A pending transaction is a charge that Choice Bank Axis Card has approved, but the merchant’s system hasn’t cleared it yet. Such transactions are generally processed within 2 days, but depending o...
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How do I cancel a transaction?
Once you've completed a transaction with your Choice Bank Axis Card, you won't be able to cancel it. If you need to cancel, reverse, or request a refund for the transaction, please contact the mer...
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Can I use my Choice Bank Axis Card with Plastiq?
Choice Bank Axis Card are expected to work wherever credit cards are accepted. Since Plastiq allows customers to pay vendors with credit cards, you can use your Choice Bank Axis Card with it.
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Contacting Customer Support
Choice Bank Axis Card is dedicated to finding a solution to meet your banking needs. There are several ways to contact us.Choice Bank Axis Card SupportPhone: (855) 509-5544 to speak to a representa...
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Foreign Transaction Fees
All international transactions will incur a 2% fee.
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Restricted Countries
Users must be aware that Choice Bank Axis Card are restricted from use in the following countries:AfghanistanAlbaniaAlgeriaAzerbaijanBangladeshBelarusBrazilCameroonChinaCongo (The Democratic Republ...
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Can I link my other business or subsidiary with my approved Choice Bank Axis Card account?
When approving a Company/Business for a credit line, all underwriting procedures and assessments are completed for that company alone. This means we expect only members of the approved company to b...
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How to check a user's role and account access [admin]
Users immediately see their Role and Company next to their name on the dashboard when they log in.To check the Roles of other users, admins can click Users in the left-side menu.Each user's role is...