Louise
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Articles
Recent activity by Louise-
Merchant PIN prompt
Your Choice Bank Axis Card is a credit card, so it does not have a PIN. Some merchants may prompt you to enter a PIN after using your FFB Bank Elevate Card to complete a transaction. To bypass this...
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How to download the Choice Bank Axis Card mobile app [user]
You can download the Choice Bank Axis Card app directly from Google Play and Apple App Store, or by using the following QR code
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Why was my card transaction declined? [user]
There could be various reasons for a declined card transaction, and below are some of them:exceeding your credit limita suspected fraudulent transactiona hold placed by the merchantunsupported tran...
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How do I use my Choice Bank Axis Card with Apple Pay?
Option 1: If accessing via the Choice Bank Axis Card mobile app (Recommended).Launch the Choice Bank Axis Card mobile app on your iPhone and log in to your account.On the Dashboard, select the ca...
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Completing your Choice Bank Axis Card account setup on mobile [user]
Open the Choice Bank Axis Card mobile app and sign in using your registered email and password.First-time Sign-In: If you sign in for the first time after approval, you will see a "Congratulations...
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Can I use my Choice Bank Axis Card with Apple Pay, Google Pay, or Samsung Pay?
You can use your Choice Bank Axis Card with Apple Pay, Google Pay, or Samsung Pay by adding the card to your Account or Wallet: Apple Pay If accessing via the Wallet app:1. Select the “+” sign at...
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How to finalize my account setup and activate my new FFB Bank Elevate Card?
Once approved, you will receive an email directing you to log in to the platform via https://app.businesscards.bankwithchoice.com. Sign in using the email address and password you registered with.U...
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What should I do if my charge card is lost or stolen?
Taking proactive steps is crucial in the event of a lost or stolen credit card. You must promptly inform your account administrator to initiate the replacement card process.In addition, users can f...
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What is the difference between a company's Credit Limit, Department Limit, User Limit, and Card Limit? [user]
Credit LimitYour company's credit limit is the amount your account can spend within a statement period. This limit is dynamic by design and is regularly adjusted by Choice Bank Axis according to y...
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How to deal with unauthorized or fraudulent transactions
If you notice suspicious transactions on your statements, such as a sudden increase in spending, international transactions (when you aren’t traveling), or charges that you don’t recognize, then yo...