Vanessa

Admins and Users can download the Choice Bank Axis Card app directly from Google Play and the Apple App Store.

If you notice transactions with a particular merchant are being repeatedly denied, we can add the merchant to an "allowlist." This will only help transactions go through under the following conditi...

Users have the ability to review and submit transactions at any time. Here are the steps to follow: 1. Log on to https://app.businesscards.bankwithchoice.com.2. On your Dashboard, click any tasks u...

Admin users can easily view their transactions in the Choice Bank Axis Card dashboard, providing a clear overview of the status of all transactions. 1. Log on to https://app.businesscards.bankwithc...

Admins can adjust a transaction's category by opening the Transactions menu. 1. Log on to https://app.businesscards.bankwithchoice.com.2. Navigate to the Transactions page on the side menu to see a...

There could be various reasons for a declined card transaction, and below are some of them:Exceeding your credit limitA suspected fraudulent transactionA hold placed by the merchantUnsupported tran...

The ACH payment information can be updated by the Admin of the Choice Bank Axis Card account. Here are the steps to update it: 1. Log on to https://app.businesscards.bankwithchoice.com.2. On the Da...

Choice Bank Axis Card cardholders have the following payment options: ACH through the payment portal (recommended) Direct Wire (processing fees may apply) Auto-pay (set up via the app) For direct ...

Admin users have the option to dispute a transaction on their Choice Bank Axis Card account. 1. Log on to https://app.businesscards.bankwithchoice.com.2. Navigate to the Transactions page on the si...

Admins have the ability to create and export custom transaction reports using the Export button on the Transactions page. 1. Log on to https://app.businesscards.bankwithchoice.com.2. Navigate to th...